Anything not covered here — text us at 863-446-2758and we'll sort it out.
How does mobile service work?+
We come to you anywhere in Cleveland + surrounding areas. Pick "Mobile service" when you build your detail, give us the service address, and we handle the rest at your location.
What area do you serve?+
Cleveland + surrounding areas. If you're nearby but not sure you're in range, text us at 863-446-2758 and we'll confirm.
Where do I drop my car off for come-to-us service?+
Exact drop-off location provided after booking confirmation. You'll get everything you need after your booking is confirmed — plus, coming to us saves you $15.
How does the deposit work?+
A deposit reserves your appointment slot. When you finish building your detail, you send the deposit with Cash App or Venmo and include your booking reference in the note, then tap "I Sent My Deposit." We hold your slot for 20 minutes and confirm the appointment once we verify the payment. The deposit applies to your final balance, and the rest is settled when your detail is done.
Why do some prices show a plus sign (+)?+
Prices marked with + depend on your vehicle's size and condition. The builder shows the starting price; the final price is confirmed after we inspect the vehicle.
How are discounts applied?+
Choose the offer you qualify for when building your detail, and we'll apply it when we confirm your booking. Final discount eligibility is confirmed by LKW Details.
How do I reach you?+
Call or text 863-446-2758, or DM @lkwdetails on Instagram. Text is usually fastest.
What's your cancellation or rescheduling policy?+
Text us at 863-446-2758 and we'll sort it out with you directly.
What happens if it rains on my appointment day?+
Text us at 863-446-2758 and we'll figure out the best option together.
Are deposits refundable?+
Text us at 863-446-2758 with your booking details and we'll help you out.